Home / Resources / What Customers Want From the BOPIS Experience

What Customers Want From the BOPIS Experience

in Retail

Customers hope in-store pickup options will further improve with the implementation of curbside pickup and smart lockers, not become a temporary solution.  Regarding their retail shopping experiences, nearly 80% of US customers expect permanent changes after the pandemic, and almost 70% are more likely to buy online from stores that have curbside pickup services. That said, buy online, pick up … Read More

Home / Resources / 6 Multifamily Amenities That Support Remote Workers

6 Multifamily Amenities That Support Remote Workers

in Multifamily Building Development, Multifamily Property Management

Before the pandemic, only 20% of employees worked from home all or most of the time. By October 2020, that percentage jumped to 71%, with more than half wanting to keep working from home after the pandemic.  This dramatic shift toward remote work impacted the expectations of multifamily residents. Now, more renters are prioritizing amenities that promote a productive work … Read More

Home / Resources / 10 Benefits of Smart Lockers for Day Use

10 Benefits of Smart Lockers for Day Use

in Commercial Building Development, Corporate Facilities Management

The office is transforming to accommodate a rise in remote work and a preference for flexibility. Many employees are spending more time away from the office, using coworking spaces, and taking opportunities to travel. But as they’re coming and going, employees and other visitors need a safe place to stow their belongings for the day. Here are ten reasons smart … Read More

package on porch
Home / Resources / 6 Shocking Stats about Package Theft

6 Shocking Stats about Package Theft

in Multifamily Property Management, Package Management Systems

Originally published in January 2018.  Porch Pirates have a new favorite place to shop — your front door. The convenience of online ordering and fast, free shipping keep the packages piling up on porches everywhere.  And Americans are ordering more online than ever before. In April and May of 2020, US consumers spent $153 billion online — that’s 7% more … Read More

Spokane County Locker Bank
Home / Resources / Success Story: Spokane County Jail

Success Story: Spokane County Jail

in Case Studies, Correctional Facilities, Installations

Many short-term correctional facilities have limited space, making it challenging to secure offenders’ personal belongings on-site. Because of this issue, officers often need to take on tedious tasks like transporting personal items to a secure location and supervising offender and family member pickups. Such was the case for Spokane County’s facility. But Sergeant Gigi Parker of Spokane County Detention Services … Read More

Online shopping
Home / Resources / BOPIS Is the New Normal: 5 Reasons to Adopt This Essential Service

BOPIS Is the New Normal: 5 Reasons to Adopt This Essential Service

in Retail

Over the past year, many consumers grew accustomed to limiting their shopping trips and turning to e-commerce to purchase groceries and other necessities. To accommodate their customers who preferred online shopping’s convenience and safety, retailers quickly rolled out buy online, pick up in-store (BOPIS) services.  BOPIS soon became a determiner of store success — customer use of in-store pickup services … Read More

Home / Resources / Smiota’s Top 5 Articles of 2020

Smiota’s Top 5 Articles of 2020

in Commercial Building Development, Corporate Facilities Management, Libraries, Multifamily Building Development, Multifamily Property Management, Package Management Systems, Retail, Student Housing Management, Supply Chain Management

With the COVID-19 pandemic on everyone’s minds in 2020, smart lockers became a more critical feature in offices, housing, and retail. They also entered new territories, providing a contactless way for communities to protect their workers, deliver resources, and so much more.  Our most-read articles from 2020 capture a year of challenges, changes, and opportunities. #1 Smart Lockers Provide Safe, … Read More

Home / Resources / Smiota Installs Smart Lockers at Wilmington Public Library

Smiota Installs Smart Lockers at Wilmington Public Library

in Libraries

As the COVID-19 pandemic wears on, organizations of all types and sizes are coming up with creative ways to serve their patrons — including libraries. And one way to keep people safe, facilitate contactless transactions, and promote social distancing is to implement smart lockers, a project Wilmington Public Library in Wilmington, Illinois, has recently completed.  The library, which has been … Read More

streamline your supply chain webinar
Home / Resources / [Webinar] Streamline Your Supply Chain With Smart Lockers

[Webinar] Streamline Your Supply Chain With Smart Lockers

in Supply Chain Management

The accelerated adoption of smart lockers has driven businesses to think about how the technology can do more than facilitate package delivery. In this webinar, Waheed Rasheed and Larry Dorf from Smiota discuss how two companies have streamlined processes and increased efficiency in their supply chains by implementing smart lockers.  Inefficiencies in the supply chain  Supply chain management is complex … Read More

Home / Resources / The Impact of Smart Parcel Lockers on Campus: Pre- and Post- COVID-19 

The Impact of Smart Parcel Lockers on Campus: Pre- and Post- COVID-19 

in Student Housing Management

College campuses are seeking creative solutions to help keep students and staff safe, which has expedited the adoption of contactless technology like smart lockers. In our recent Q&A-style webinar, higher education consultant Warren Porter discussed his experiences with implementing package lockers on campus and how industry leaders are coping with challenges brought on by COVID-19.  In case you missed it, … Read More