Buy online, pick up in store (BOPIS) and inventory management go hand-in-hand. An accurate inventory is the key to a seamless, omnichannel shopping experience. And without it, BOPIS can’t succeed. In fact, 66% of retailers cite inventory inaccuracies as a cause for inconsistent BOPIS order fulfillment. For retailers hoping to improve their inventory management, offering in-store pickup doesn’t have to … Read More
According to the numbers, more e-commerce shoppers these days are getting their orders through buy online, pick up in store (BOPIS). Globally, more than 80% of internet users reported using in-store pickup for online orders last year — that’s 30% more than in 2017. Superconsumers use the service up to eight or more times a year and spend an average … Read More
E-commerce has completely transformed the way we shop. With mobile apps and websites, we can easily buy the things we need (or want) from anywhere, at any time. When our hands get tied, we can ask Alexa or Google to order for us. And, for the most part, we can count on those orders to be at our door within … Read More
You’ve probably already heard of buy online, pick up in store (BOPIS) and its implications for the retail industry. Though the idea of ordering items online and picking them up in the store isn’t exactly “new” anymore, BOPIS is evolving alongside emerging trends and technology. Here’s a closer look at why BOPIS is a proven sales-booster for retailers, and what … Read More
This post contains excerpts from an article titled “Three Trends Transforming Stores Into Smart Shopping Hubs” that originally appeared in Forbes on July 12, 2019 Smiota, one of the leading providers of smart lockers and delivery management software, was featured in a recent Forbes article highlighting trends transforming the future of retail. The article cites personalization, technology, and ‘Buy Online … Read More
Warm weather brings a spirit of adventure and freedom. It’s a time for outdoor activities, relaxation, and travel. And just like every seasonal shift, summer comes with its own shopping list. Help your store stand out as a summertime destination with these promotional ideas. Set up (pop-up) shop Have a collection of seasonal items that aren’t getting the attention they … Read More
It’s no secret that e-commerce is taking over retail — online sales grew by 16% last year across North America. But even though there’s a lot to love about online shopping, customers haven’t stopped visiting physical stores. Here are some ways you can encourage online buyers to keep shopping offline, too. Differentiate your in-store shopping experience Brick-and-mortar stores still have … Read More
The e-commerce surge is showing no signs of slowing down, and retailers are challenged to keep up. Online shopping may increase the total number of sales, but with customers being less inclined to pay for shipping and with risks like package damage and theft, it can actually strain profit margins. Fortunately, there are some trending ways to boost profitability while … Read More
Customers want near-instant deliveries from retailers. In fact, 70% would pay extra for options like one-hour or same-day delivery. This need for speed puts retailers under a lot of pressure. Once a customer places an order, it’s a race against the clock to process the transaction, check the inventory, pack the box, ship off the order, and hopefully, the items … Read More
Call it the Amazon effect. Point the finger at our culture of instant gratification. Whatever your justification, it’s impossible to deny that online shoppers want their orders right now… and at little to no cost to them. But these paramount customer demands can be detrimental pain points for even the most seasoned retailers. Even Amazon, the creator of the prevailing … Read More
